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| Home > Consigning > Post Sale Information | |
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Post Sale Information Item Pick-Up All unsold items must be picked up between 2 pm and 2:30 pm on the day of the sale. Catholic Consignments will not return any items that are not picked up. Items that have not been picked up by 2:30 pm on the day of the sale will be donated to local charities. It is the consignor’s responsibility to check all areas to pick up their items. Clean-up volunteers will do their best to sort the clothing by consignor number. However, this is not guaranteed. When you arrive at consignor pick-up, the racks will be marked by consignor number. Find the rack with your number on it & look for your clothing there. Once you have looked at that rack, be sure to look around at the other racks. Volunteers do their best to sort the clothing, but depending on how many items of clothing are left & how many volunteers are working, it is possible that not everything will be sorted. Clothing is the only item that will attempted to be sorted. All other items, including books, videos, toys, equipment, etc., will be left unsorted for consignor pick up. Generally, most toys and equipment are easy to spot and most consignors do not return for books and videos so the volunteers' time is best spent sorting clothing. Be sure to check the lost tag area for missing items. Ask a clean-up volunteer for assistance if necessary. Catholic Consignments will not be held liable for any item that is not properly sorted. We do our best to consolidate clothing, however please double check for anything that is particularly important to you. After consignor pick-up ends, it is virtually impossible to find any item that was not sold. Charities At the end of consignor pick-up, any unclaimed items will be sold as part of the Dollar Dash. All proceeds from the Dollar Dash will be used to support Divine Mercy Outreach. After the Dollar Dash, anything that is left is donated to local charities. The charities possibly change from sale to sale depending on the charities' needs. One of the most difficult aspects of the sale is finding charities willing to come to the sale at 5 pm and take the unclaimed items. If you are associated with a charity and are able to come to the sale to pick up these items, please contact the sale coordinator with details about your charity (you must be able to come to the sale on Saturday at 5 pm as we have no place to store donations). Charities that have taken donations in the past include:
Consignor Packets Consignor packets are mailed 4 to 6 weeks after the sale. They will consist of consignor tally sheet, a donation form (for use in the case of donated items), and consignor's check. (No check will be mailed for amount due to a consignor less than $2). If you have opted to have your tags mailed to you (a $5 additional fee), your packet will also contain your tags (tags can be picked up at a home in Ashburn for no cost). Consignor packets will be sent out 4 to 6 weeks after the sale. Please be patient! Please notify us if your check is not received within 8 weeks of the sale. Tags can be picked up at a home in Ashburn within 1 week of the mailing date. All tags will be discarded 75 days following the date of the sale. Any discrepancies with your consignor check or tags must be addressed within this time frame. You must notify us within 75 days of the sale if your check is lost in the mail. After 90 days from the sale, all checks not deposited are null and void and cannot be deposited or reissued. Tags will be collected for all items sold during the sale. Items donated after the sale will not have their tags removed. Tags will be available for pick-up one week after the consignor checks are sent. The exact dates and location for tag pick-up will be included in the consignor packet. Consignors may also choose to have their tags returned through the mail. There is a $5 shipping & handling fee for tags returned through the mail. Packets will be sent out four to six weeks following the sale. Missing Tags We do our best to collect all the tags, however sometimes tags get lost. Sometimes in our rush to work quickly, a tag is never taken off the item. Some tags are lost in the sorting process. We often find tags without consignor numbers. Some tags get sorted into another consignor’s packet. Or, a consignor incorrectly labeled a tag and it was impossible to sort it correctly. If there is a question about an item that is unaccounted for, please contact the Consignment Coordinator. Sometimes these tags can be found and added to the total. However, if the tag cannot be found, Catholic Consignments will not be held liable for the item. We are working hard to prevent "shrinkage" at our sale. Several procedures have been instituted to check that all items have been purchased. For instance, door guards check receipts and the Large Item Hold Bay will only accept purchased merchandise. We have two people working at the cash register to help the process move quickly without making errors. But, some items still disappear. If a tag cannot be located, the best option is to take the item as a tax deduction. All tags will be discarded 75 days following the date of the sale, so please be sure to address any discrepancies with your consignor check or tags within this time frame. |
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